Discrimination is Against the Law
The Middletown Vein and Aesthetics Center complies with applicable Federal and civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Middletown Vein and Aesthetics Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Middletown Vein and Aesthetics Center provides free aids and services to people with disabilities to communicate effectively with us, such as:
- qualified sign language interpreters
- written information in other formats (large print, audio, accessible electronic formats, other formats)
- qualified interpreters (for people whose primary language is not English)
- information written in other languages (for people whose primary language is not English)
If you need these services, contact our Practice Administrator
If you believe that Middletown Vein and Aesthetics Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Kevin Ordway
57 South Main st
Middletown CT 06457
860-346-8481 TTY 860-346-8836
kevino@ramradiology.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Keith Indeck is available to help you.
You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- By mail at:
US Department of Health and Human Services
200 Independence Ave. SW
Room 509F HHH Building
Washington, DC 20201
- By phone at 1-800-368-1019; 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html